Privacy Policy

Effective Date : October 25, 2024

1. Introduction

HealthWithAI is committed to protecting the privacy of our users. This Privacy Policy explains the types of information we collect, how it is used, and the steps we take to secure it. By using our app, you consent to the collection and use of information following this policy.

2. Information We Collect

We collect various types of information to enhance user experience and improve service quality:

  • Personal Information : When you register, we may collect identifiable information such as your name, email address, and contact preferences.
  • Health-Related Data : To provide personalized recommendations, HealthWithAI processes data related to food items, packaging labels, medications, and scanned items. This data is processed locally on your device and is only stored on our servers if you choose to save or share it within the app.
  • Device Information : Information about your device, including IP address, operating system, and device identifiers, is collected for performance monitoring, troubleshooting, and security purposes.
  • In-App Actions : We collect information about how you use HealthWithAI (e.g., scans performed, features used) to understand user engagement and improve functionality.

3. How We Use Your Information

The information we collect is used to:

  • Provide Services : Process scans, analyze health data, and deliver AI-generated insights.
  • Personalize User Experience : Use scanned and personal data to provide relevant health insights, recipes, and recommendations.
  • Improve the App : Analyze app usage and troubleshoot to improve functionality and introduce new features.
  • Secure Data : Maintain data security through authentication and monitoring to prevent unauthorized access.

4. AI Processing and Data Security

  • AI Processing : HealthWithAI uses artificial intelligence to process and interpret data related to food, labels, and medications. Scans are analyzed by our AI models to provide health insights, and this data is processed in real-time.
  • Local Data Processing : Most data processing happens on your device to maintain privacy.
  • Cloud Processing (if applicable) : Some features may require cloud-based processing on our secure servers; in such cases, data is encrypted during transfer and deleted immediately after processing unless stored per user request.
  • Security Measures : We use encryption, secure storage, and access control mechanisms to safeguard your data. Regular security audits ensure compliance with industry standards.

5. Data Sharing and Third-Party Services

Your data is not sold or shared with third parties for marketing purposes. However, certain third-party services are essential for app functionality:

  • In-App Purchases : Payment processing for purchases is handled through the Apple App Store or Google Play Store, subject to their privacy policies.
  • Analytics Providers : We may share anonymous, aggregate data with analytics providers to improve app performance.

6. User Rights

You have the following rights regarding your data :

  • Access : Request access to the data we have collected about you.
  • Correction : Request corrections to inaccuracies in your personal data.
  • Deletion : Request deletion of your data. This may limit the functionality of certain app features.
  • Opt-Out : You can optout of data collection in the settings menu for analytics purposes.

To exercise these rights, please get in touch with us at [email protected]

7. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. We will securely remove your data from our systems if you request deletion.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. You will be notified of any significant changes, and continued app use signifies acceptance of the updated policy.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at [email protected]